Emergency roof repairs · London
Emergency roof repair in London.
If water is coming through or tiles have blown off, make the house safe first, then call us on 07450 208032. We are open Monday to Saturday, 8am to 6pm, and we’ll do our best to get out quickly. We are not a 24-hour service and can’t promise an arrival time, so this page also explains what you can safely do in the meantime.
- Mon–Sat8am to 6pm
- Quicklywe’ll do our best to get out
- Photosof the damage and the repair
Roof leaking? What to do first
Start indoors and stay off the roof. Catch the water, move what you can out of its way, and keep clear of any ceiling that is bulging or sagging, because plaster holding water can come down without warning. If water is near lights or sockets, turn the power off at the consumer unit if you can reach it safely, and leave wet fittings alone.
- Put buckets under drips and towels around them
- Move furniture, electronics and bedding away
- Stay on the joists if you go into the loft, with boards for support
- Never climb a ladder in wind, rain or the dark
Tiles off in a storm: keep clear, then take photos
Slipped tiles and ridge pieces can keep falling after the wind drops, so keep people and pets away from that side of the house. If a chimney or wall looks unstable, stay clear and contact your council’s building control team, or call 999 if anyone is in immediate danger. Once it is safe, take dated photos, since most insurers will want to see the damage, though what is covered depends on your policy.
- The roof and any missing tiles, from the ground only
- Debris in the garden, gutter or on the drive
- Ceiling stains, wet walls and damaged belongings
- Close-ups as well as wide shots of each room
Temporary make-safe or permanent fix
A make-safe is about stopping the water getting in for now. It might mean refixing tiles, sealing an opening or covering a damaged section, and it isn’t meant to be the final repair. Once the roof is watertight, we look at why it failed and give you a clear written price for the permanent fix, whether that is a few tiles, new lead or a larger section of the roof.
- Make-safe first, to keep further water out
- Cause found once conditions allow a proper look
- Permanent repair priced in writing before it starts
- Advice on whether anything else is at risk nearby
How the job works
- 1Make the house safeContain the water, keep away from sagging ceilings and wet electrics, and stay off the ladder.
- 2Call us in opening hoursRing 07450 208032 between 8am and 6pm, Monday to Saturday. Tell us what has happened and where the water is showing.
- 3We do our best to get outHow soon depends on the weather and how many other homes are affected, so we can’t give a fixed time. We’ll be straight with you about what we can do.
- 4Agree the permanent repairAfter the roof is made watertight, we talk you through a lasting fix, with photos and a written price.
Why choose us in London
- Plain answers about our hours, with no claim of round-the-clock cover
- A clear written price for the permanent repair, so you can take your time deciding
- Photos of the damage and the finished work, useful for your own records
Common questions
Are you a 24-hour emergency roofer?
No. We are open Monday to Saturday, 8am to 6pm, so we don’t offer night or Sunday call-outs. Send us an enquiry at any time and we’ll pick it up when we’re next open.
Is water coming through a light fitting dangerous?
Treat it as dangerous. Don’t touch the fitting or use the switch, and turn the power off at the consumer unit if it is safe to reach. Once the leak is under control, have an electrician check the circuit before you use it again.
Should I climb up and cover the hole with a tarpaulin?
No. Wet tiles and strong wind make that a dangerous job, and a loose sheet can act like a sail. Protect the inside of the house instead, and leave the roof to a roofer with proper access.
What should I tell my insurer after roof damage?
Contact them early and ask what they need before any permanent repair. Generally that means dated photos, a description of what happened, and receipts for anything spent on temporary protection. Keep damaged items until they say otherwise. We can’t say whether a claim will be accepted.
Ready for a free, no-obligation quote?
Speak to our team today. London, Essex, Kent, Sussex and the Cotswolds.